Privacy Policy
This Privacy Policy explains how personal information may be collected, used, stored and disclosed when you visit minidimu.com, submit an inquiry or communicate with us.
1. Scope of This Privacy Policy
This Privacy Policy applies to personal information processed through minidimu.com and through communications directly connected with this website.
This may include information received through contact forms, quotation requests, sample printing requests, product inquiries, technical support communications and business email correspondence.
This website provides information about professional dental 3D printing equipment, materials, post-processing equipment and related business services. It is not intended to collect patient medical records or provide medical advice.
2. Data Controller
The data controller is the organization that determines why and how personal information collected through this website is processed. MiniDimu is a website and trading name operated by Shenzhen Yidimu Intelligent Technology Co., Ltd.
Legal entity: Shenzhen Yidimu Intelligent Technology Co., Ltd.
Brand or trading name: MiniDimu
Business address: 4F, Block C, Shenchanggang Science Park, No. 1 Jinlong Road, Baolong Industrial Zone, Longgang District, Shenzhen, Guangdong, China
Privacy email: [email protected]
Telephone: +86 191 2951 0662
The legal company name, address and registration details should not be published until the operator of minidimu.com has been verified.
3. Information We May Collect
Contact Form Information
When you submit a contact form, request a quotation or ask for technical information, we may receive information that you choose to provide, including:
- Your name and job title.
- Your company or organization name.
- Your country or region.
- Your email address and telephone number.
- Your equipment, material or application requirements.
- Your expected production quantity or project schedule.
- Files, photographs or technical documents that you voluntarily submit.
- The contents of your message and subsequent correspondence.
Business Inquiries
We may process business contact information to review a product inquiry, understand your application, recommend an equipment configuration, prepare a quotation, discuss sample printing or respond to a distributor or cooperation request.
Email Communications
When you communicate with us by email, we may process your email address, display name, company information, message content, attachments and correspondence history.
Technical Logs
The website server, hosting provider, security service or content delivery service may automatically generate technical records when the website is accessed. Depending on the actual configuration, these records may include:
- Internet Protocol address.
- Browser and device type.
- Operating system.
- Date and time of access.
- Requested page or file.
- Referring page.
- Server response code.
- Security and diagnostic information.
The exact technical data collected must be confirmed with the hosting provider, server administrator and any security or content delivery provider.
Sensitive and Patient Information
Please do not submit patient names, identification numbers, medical histories, clinical records or other sensitive personal information through a general inquiry form.
Dental files or photographs provided for sample evaluation should be anonymized or de-identified before submission whenever possible.
4. Purposes and Legal Bases
The legal basis used for processing personal information depends on the nature of the request, the relationship with the person and the laws that apply to the processing.
| Processing activity | Purpose | Possible legal basis |
|---|---|---|
| General inquiries | To receive, review and respond to questions submitted through the website or by email. | Legitimate interests, consent or steps requested before entering into a contract, depending on the circumstances. |
| Quotations and product discussions | To evaluate requirements, recommend a configuration and prepare a commercial quotation. | Steps requested before entering into a contract or legitimate interests. |
| Orders and customer records | To process transactions, provide products or services and maintain relevant commercial records. | Performance of a contract and compliance with applicable legal obligations. |
| Technical support | To investigate equipment, material, printing or post-processing issues. | Performance of a contract or legitimate interests in providing customer support. |
| Technical and security logs | To maintain website availability, diagnose technical faults and protect the website from misuse. | Legitimate interests or compliance with applicable security obligations. |
| Optional analytics or marketing | To measure website use or conduct marketing only if the relevant tools are deliberately enabled. | Consent where required, or another verified legal basis where permitted by applicable law. |
These legal bases are drafting options. The website operator must confirm the appropriate legal basis for each actual processing activity before publishing this policy.
Marketing Communications
This draft does not assume that minidimu.com uses an email newsletter, automated email marketing platform or customer relationship management system.
If promotional emails or automated follow-up messages are introduced, this policy and the relevant forms should be updated before those features are activated.
5. Data Retention
Personal information should be retained only for as long as reasonably necessary for the purpose for which it was collected, taking account of contractual, accounting, tax, warranty, security and legal requirements.
| Record category | Retention period |
|---|---|
| General inquiries | 2 years after our last meaningful communication, unless the inquiry develops into a quotation, order or continuing business relationship. |
| Quotation records | 3 years after the quotation expires or after the last related communication, unless the quotation results in an order or contract. |
| Customer, order and accounting records | Customer and order information is retained for as long as necessary to perform the transaction and manage legal or contractual obligations. Accounting records are retained for 10 or 30 years, depending on the record category and applicable Chinese accounting archive requirements. |
| Technical support records | 5 years after the support case is closed, or for the duration of the applicable warranty or contractual support period if longer. |
| Uploaded files and photographs | Deleted within 90 days after an inquiry is closed or becomes inactive. Files connected with an order or technical support case may be retained until 12 months after the order or case is completed, unless longer retention is legally required. |
| Server and security logs | Retained for at least 6 months and normally no longer than 12 months, unless a longer period is required to investigate a security incident, prevent abuse or comply with law. |
| Cookie consent records | Retained while the relevant consent remains active and for up to 3 years after consent is withdrawn, expires or is replaced, where necessary to demonstrate how consent was obtained. |
Information may be retained for a longer period when reasonably necessary to comply with a legal obligation, complete an ongoing transaction, resolve a dispute, investigate a security incident, prevent fraud or establish, exercise or defend a legal claim. Information that is no longer required will be deleted, anonymized or securely archived in accordance with the applicable retention requirements.
6. Service Providers and Data Recipients
We may use external service providers to operate the website, deliver business email, store form submissions, maintain backups or protect website systems.
Complete the following table using the actual services connected to minidimu.com.
| Service category | Provider | Purpose | Processing location |
|---|---|---|---|
| Website hosting | Alibaba Cloud (Aliyun) | Website hosting, WordPress database storage, website files, backups, server administration and technical server logs. | Mainland China. The exact Alibaba Cloud region is determined by the server configuration selected by the website operator. |
| Domain and DNS services | Alibaba Cloud Domains and cloudflare | Domain registration management, DNS resolution and directing visitors to the website server. No separate CDN provider is declared unless a CDN service is specifically enabled. | Alibaba Cloud’s distributed DNS infrastructure. Domain administration is managed through the operator’s Alibaba Cloud account. |
| Contact form software | Fluent Forms, operated as a WordPress plugin developed by WPManageNinja | Collection and management of contact form submissions. Form entries may be stored in the website’s WordPress database and sent to the designated business email address through email notifications. | Form entries are primarily stored on the Alibaba Cloud server used by minidimu.com. Email copies are processed through the configured business email service. |
| Business email | Yidimu business email system ([email protected]) | Delivery, receipt and storage of business inquiries, quotation requests, technical support communications and other business correspondence. | Processed through the email infrastructure configured for the yidimu.com domain. The underlying email provider and exact server location are not publicly confirmed. |
| Security and backup services | Alibaba Cloud security, snapshot and backup services, where enabled | Server protection, access monitoring, recovery, website backup, fault diagnosis and investigation of suspected security incidents. | The Alibaba Cloud region selected for the website server and any backup location configured by the website operator. |
| Analytics service | No analytics service is currently declared | Minidimu.com does not state in this Privacy Policy that Google Analytics, Microsoft Clarity or another analytics service is active. This entry must be updated before any analytics tool is enabled. | Not applicable unless an analytics service is introduced. |
| CRM or email marketing | No CRM or email marketing provider is currently declared | Contact form submissions are used to respond to inquiries and manage related business communications. They are not described as being automatically added to a CRM, newsletter or email marketing platform. | Not applicable unless a CRM or email marketing service is introduced. |
Personal information may also be disclosed when reasonably necessary to comply with applicable law, respond to a lawful request from a competent authority, protect legal rights, investigate fraud or security incidents, enforce contractual obligations or manage a merger, acquisition, restructuring or other legitimate business reorganization.
Service providers may change when the website’s hosting, domain, email, form, security or other technical services are updated. This Privacy Policy will be revised when a change materially affects how personal information is processed.
7. International Data Transfers
Website visitors, the website operator and its service providers may be located in different countries. Personal information may therefore be processed outside the country in which it was originally collected.
Before publishing this section, confirm:
- Where the website server and backups are located.
- Where contact form submissions are stored.
- Where business email accounts are hosted.
- Which third-party providers can access personal information.
- Which transfer safeguards are required under applicable law.
Confirmed international transfers: Personal information submitted by visitors outside mainland China through minidimu.com will not be transferred to and stored on the website’s Alibaba Cloud servers located in mainland China. Contact form notifications and business correspondence may also be processed through the email infrastructure configured for the yidimu.com domain. No separate overseas analytics, advertising, CRM or email marketing transfer is currently declared.
Transfer safeguards: We limit international processing to information reasonably necessary for the relevant inquiry, transaction or support request. We use encrypted transmission where available, restrict access to authorized personnel and require service providers to apply appropriate confidentiality and security measures. Before personal information collected in Mainland China is provided to an overseas recipient, we will complete any notice, separate consent, contract, certification, security assessment or other safeguard required by applicable law.
8. Cookies and Similar Technologies
Cookies are small data files that a website may store on or read from a user’s device. Websites may also use local storage, scripts, tags, pixels or similar technologies.
Some technologies may be necessary for website operation, security, form processing or the storage of privacy preferences. Other technologies may be used for optional analytics, advertising or tracking.
No optional analytics, advertising, profiling or session-recording technology is currently declared in this Privacy Policy. Essential technologies may still be used where needed for website operation, form security or server protection.
| Category | Purpose | Current status |
|---|---|---|
| Strictly necessary | Supports essential website operation, security or privacy preferences. | May be used where technically required for WordPress operation, contact form security, server security or the storage of privacy preferences. Exact technologies and durations depend on the active website configuration. |
| Preference | Remembers settings selected by the visitor. | No preference Cookies are currently declared. This status will be updated if the website introduces user preference features. |
| Analytics | Measures website use if an analytics tool has been enabled. | No analytics Cookies or analytics platform are currently declared in this Privacy Policy. |
| Advertising or tracking | Supports advertising measurement, profiling or remarketing. | No advertising, remarketing or cross-site tracking Cookies are currently declared. |
Cookie Inventory
The following inventory describes the essential technology categories currently declared for this website. It should be updated whenever a technical scan identifies an additional Cookie or similar technology.
| Cookie or technology | Provider | Purpose | Duration | Category |
|---|---|---|---|---|
| Essential website and form security technologies | MiniDimu, WordPress, Fluent Forms and the configured hosting or security services | Supports core website operation, secures form submissions and helps protect the website from invalid requests or abuse where technically required. | Session-based or dependent on the active technical configuration | Strictly necessary |
Where required by applicable law, optional Cookies should not be activated until the visitor has been provided with clear information and an appropriate choice.
Cookie settings link: No separate Cookie settings panel is currently provided because no optional analytics, advertising or session-recording tools are declared. A settings panel will be added before any non-essential Cookies are enabled.
9. Analytics and Tracking Tools
Minidimu.com does not currently declare the use of Google Analytics, Meta Pixel, Microsoft Clarity, heatmaps, session recording, advertising pixels or another optional analytics or tracking platform.
Analytics status: No analytics service is currently declared in this Privacy Policy.
Advertising pixel status: No advertising or remarketing pixel is currently declared in this Privacy Policy.
Session recording status: No heatmap, screen-recording or session-recording service is currently declared in this Privacy Policy.
If an analytics or tracking tool is introduced, this Privacy Policy and the Cookie consent mechanism should be updated before the tool is activated.
10. Security Measures
We aim to use reasonable administrative, technical and organizational measures appropriate to the nature of the information and the risks associated with its processing.
Measures maintained for the website and related business communications include:
- Encrypted HTTPS connections.
- Restricted access to website, hosting and email accounts.
- Strong passwords and multi-factor authentication where available.
- WordPress, theme and plugin maintenance.
- Security monitoring and malware scanning.
- Website backup and recovery procedures.
- Restricted access to inquiry and customer records.
- Procedures for deleting or anonymizing information.
These measures are reviewed when the hosting, WordPress configuration, form software or business communication systems change.
No method of internet transmission or electronic storage can be guaranteed to be completely secure. Users should not submit confidential patient information through ordinary email or a general website contact form.
11. Your Privacy Rights
Depending on your location and the laws applicable to the processing, you may have rights relating to your personal information, including the right to:
- Request information about how your personal information is processed.
- Request access to personal information held about you.
- Request correction of inaccurate or incomplete information.
- Request deletion in certain circumstances.
- Request restriction of certain processing.
- Object to certain processing.
- Withdraw consent where processing is based on consent.
- Request data portability where applicable.
- Opt out of direct marketing communications.
- Submit a complaint to an applicable privacy or data protection authority.
These rights may be subject to legal conditions, limitations and exceptions.
Submitting a Privacy Request
To submit a privacy request, contact: [email protected] .
Please describe your request and provide enough information for us to identify the relevant records. We may request reasonable information to verify your identity before responding.
Applicable response period: We will respond without undue delay and within the period required by applicable law. Where the GDPR applies, we normally respond within one month after receiving the request, subject to any extension permitted for complex or numerous requests.
12. Minors
This website is intended for dental laboratories, dental clinics, digital dentistry teams, engineers, distributors, purchasing personnel and other professional or commercial users. It is not directed to children.
We do not knowingly seek to collect personal information from children through general business inquiry forms.
If you believe that a minor has submitted personal information without appropriate authorization, please contact us so that the matter can be reviewed.
Website audience and minor protection: This website is intended for professional and commercial users aged 18 or older. Under Chinese law, personal information of a minor under 14 receives special protection and requires the consent of a parent or other guardian when consent is the applicable basis for processing.
13. External Links and Embedded Content
This website may contain links to independently operated third-party websites, document platforms, social platforms, map services or other external resources.
Those third parties may process personal information under their own privacy policies and terms. We do not control the privacy practices of independently operated external websites.
Embedded videos, maps, social widgets, chat tools or externally hosted media may transmit technical information to the external provider when they are loaded. Any such features should be identified during the website’s Cookie and privacy audit.
14. Changes to This Privacy Policy
We may update this Privacy Policy when website functions, data practices, service providers, business operations or applicable legal requirements change.
The updated version will be published on this page with a revised update date. Where required, an additional notice or new consent mechanism may be provided for material changes.
Last updated: July 20, 2026
Effective date: July 20, 2026
Previous version: Not applicable. This is the first published version of this Privacy Policy.
15. Contact Us
For questions about this Privacy Policy, the use of personal information or a privacy rights request, contact the verified operator of minidimu.com.
Legal entity: Shenzhen Yidimu Intelligent Technology Co., Ltd.
Email: [email protected]
Address: 4th Floor, Building C, Shenchanggang High-tech Park, Baolong Industrial Town, Longgang District, Shenzhen, Guangdong, China
Website:
Home
This policy should be reviewed whenever the website adds or changes hosting, email, form, analytics, advertising, security or other data-processing services.